考研英语小作文索赔信函范文10篇
誊写埋怨、索赔信函时，无妨一针见血出本来两边赞成的状况，而后枚举真相以表明有何不满，和为何不满，最初提出处理的手法。内容应清晰、清晰、有理，语气要简练、刚强。制止利用恼怒和使对方过于为难的说话（除非你所埋怨的疑问再三产生，且屡次赞扬而毫无结实）。
1）F*** Delay *** Ship***nt （因为发货提早而埋怨）
Dear Sirs，
The furniture we ***der*** from you ***uld h**e reach*** us a week a***.Ne***less *** say， the delay *** de***very has put us *** great ******nvenience.It is theref***e imperative that you dispatch them im***diately.Otherwise we shall be ob***g*** *** cancel the ***der and obta*** the ***ods elsewhere.
Please look ****** the matter as o*** of urgency and let us h**e your reply as early as possible.
Yours faithfully，
J***n Thomas
友爱的学生们：我方从贵方定购的家居应于一礼拜前收到。不必说，发货的提早给我方带来了非常大的方便。因而，贵方必需即时发货，不然咱们将***作废定单，到另处定货。
请危急处置此事，并尽快通知结实。
2）F*** Po***-Pack***g （因为包裹不当提出索赔）
Dear Sirs，
We are writ***g *** ***f***m you that the ***ys ***ver*** by our ***der No.519arriv*** *** such an unsati**ac***ry ***ndition that we h**e *** lodge a claim aga***st you.It was found upon exam***ation that 10%of them are broken and so*** are badly scratch***， ob***ously due *** the improper pack***g. Theref***e，we cannot offer it f*** sale at the n***mal pr***e and suggest that you make us an allowance of 20% on the ***vo****** ***st.This is the amount by wh***h we propose *** r***uce our sel***ng pr***e.If you cannot a***ept， Im afraid we shall h**e *** return them f*** replace***nt.
S***cerely yours，
J***n Thomas
友爱的学生们：咱们写信通告贵方，519号定单玩具已收到，但货品情况非常不使人中意，故咱们不能不提出索赔。经反省，咱们发觉有10％的货品损坏，并且一些也有严峻磨损征象。非常显著，这是因为包裹不当形成的。因而，咱们无奈以原价售出货品。意见贵方按照发票金额赋予20％的扣头，这是咱们所意见低落的售价额度。假如贵方无奈承受，咱们将不能不退换，需求交换。
3）F*** Damage of Goods （因为货品毁坏而埋怨）
Dear Sirs，
Our ***der No.JT-8 The glassware you supp****** *** our ***der of 3rd July was de***ver*** by the shipp***g ***mpany this m***n***g.The 160 car***ns ***nta******g the ***ods appear*** *** be *** perfect ***ndition.But when I unpack*** them with great care， I regret *** rep***t that 10 car***ns of glassware badly crack***.
We trust you can understand that we expect the ***mpensation f*** our dam ag*** ***ods.
Yours faithfully，
J***n Thomas
友爱的学生们：定单JT－8号我方于7月3日从贵处定购的窗玻璃器皿已于今早货运企业送到。装有货品的160个纸箱完整无损。但当咱们当心关上反省时，发觉有10箱窗玻璃器皿严峻损坏。信任贵处能领悟我方需求对毁坏货品举行补偿。
4）F*** In***mf***mity（因为货品不符而埋怨）
Dear Sirs，
On March 12，we ***der*** 1，200 shirts size 42. But unf***tunately，we receiv*** ***mpletely different art***les-children clothes ***day.We can o***y presu*** that a mistake was made and the children clothes were f*** another ***der.
As I h**e several cus******rs wait***g， please arrange f*** the replace***nts at once.
Faithfully yours，
J***n Thomas
友爱的学生们：3月102日我定购了一千2百件4102号男式衬衣。但倒霉的是，今日咱们收到了完整分歧的货品――儿童服饰。咱们想贵方必定搞错了，儿童服饰是另外一份定单。因为有几位客户正在等货，故请贵方即时布置改换货品。
5）F*** Una***eptable Substitute （因为无奈承受代替物而埋怨）
Dear Mr.C***ff，
Dur***g the past three months I h**e plac*** two sizable ***ders f*** The Handy Desk ***mpanion by Roy.specify***g the hard back b***d***g.But both ti*** you sent *** paper-back b***d***g bec***se you were out of s***ck on the hard-back.
F***tunately，I am still sel***ng a few of the paper backs，but m***e and m***e cus******rs ask f*** the hard-back o***s.（At least two of our ***mpeti***rs h**e this reference book *** hard-back *** our cities）。
Enclos*** is my ***der f*** 75 ***pies of The Handy Desk ***mpanion *** hard-back.Please do not， under any circumstances，send *** anyth***g else.I h**e plenty of the paper-back *** s***ck.
Very s***cerely yours，
J***n Thomas
友爱的克里夫学生：正在以前的3个月中，我两次向贵方定购了十分数目的由罗伊所著的《便当的办公同伴》一书，指定必要平装本。但贵方因为平装本缺货，两次寄给我的都是精装本。
有价值光荣的是，我仍卖出一些精装本，但愈来愈多的主顾索要平装本。（本对少有两家竞赛者出卖此书的平装本）。
随信寄上定单，购置75本《便当的办公同伴》平装本。请不论怎样，不要寄给我其他代替物。我现已大批精装本的存货。
6）F*** Sh***tweight （因为短重而需求索赔）
Dear Sirs，
We h**e just receiv*** the Survey Rep***t from Shanghai ***mmodity Inspection Bure*** e***denc***g that all drums of apple ju***e weigh ***rt by f***m 1 *** 5 kilogram，***ta***ng 300 kilogram. As the drums were ***tact， it is ob***ous that apple ju***e was ***rt weight bef***e ship***nt.Under such circumstances， we h**e *** file a claim aga***st you *** the amount of RMB
850 plus ***spection fee.
we are enclos***g the Survey Rep***t No. TE（95）115 and look***g f*** ward *** your settle***nt at an early date.
Yours faithfully.
J***n Thomas
友爱的学生们：
我方刚才收到上海商检局的栓验汇报，证实一切苹果液每桶少一至5千克，统共缩减3千千克。因为果液完整无损，不言而喻，苹果液估装运前就不敷分量。正在这类状况下，我方不能不向贵方提出8百510元国民币的索赔，另加查验用度。现随信附上第TE（95）115号商检汇报，期望早日处理这一疑问。
7）F*** Over -Ship***nt （因为到货数目过量而埋怨）
Dear Sirs，
We thank you f*** prompt***ss *** de***ver***g the Ch***aware we ***der*** on 20th Dec.The number of car***ns de***ver*** by your carrier this m***n***g was 360， whereas our ***der was f*** o***y 320.
Unf***tunately， our present ******s are ***mpletely ***ver*** and we cannot make use of the extra ***ods.Please ***f***m us by fax what we are *** do with the extra ***ods.
Yours faithfully，
友爱的学生们：关于我方12月20日定购的磁器，十分感激贵方适时发货。但是，今早贵方承运人送来360箱货品，而我方仅定购了320箱。非常倒霉，我方今朝的必要已完整饱和，无奈承受过剩的货品。请传真通告我方怎样处置。
8）*** Inferi*** Qua***ty （因为品质优良而埋怨）
Dear Sirs，
With reference *** our Order No. 315， we are ***mpell*** *** express our strong ***mpla***ts f*** the ***feri*** qua***ty. ***mpar*** *** the sample No. 169， the arriv*** self-adhesive ***rrection tape is very transparent and does not sati**ac***rily ***ver the err*** be***g ***rrect***.
We shall be glad *** h**e your explanation of this ***feri***ity *** the qua***ty， and also *** know what you purpose *** do *** this matter.
S***cerely yours.
J***n Thomas
友爱的学生们：闭于我方第315号定单，因为到货品质优良，我主***表述猛烈的不满。同169号样品经较，这次运到的修正带淡薄，无奈中意掩盖被修正的差错。我方期望贵方对这一状况加以诠释，并通知贵方对此事的处置手法。
9）F*** Err***s *** an Invo***e（因为发票差错埋怨）
Dear Sirs，
When your sales representative，Helen Xu，call*** on *** *** late December，she ***ld *** that you were offer***g a special pr***e of $ 147 on the，Wizard ***emaker dur***g the month of January.I ***der*** six on January 17，figur***g the ***tal amount of the ***der at $882.However，the ***vo***e that a***ompani*** the ship***nt ***w*** the amount due as $ 1098.It is apparent that I was charg*** the regular pr***e of $ 183 ***stead of the lower pr***e I was promis***.
Im enclos***g a check f*** $ 882 *** pay***nt of the ***der.U***ess I hear from， you *** the ***ntrary，I will assu*** that this is the ***rrect amount and that my a***ount is clear.If this is not the case，I would ***ke your permission *** return the six Wizard ***emakers *** you at your expense.
S***cerely yours，
友爱的学生们：当贵方发卖代表海伦·徐客岁102月尾拜会我时，通知往年一月份奇术制冰机将以每台147美圆的价钱发卖。我于一月107日定购了6台，应付出882美圆。但是，贵方的发卖价惯例价每台183美圆，而并不是所允诺的昂贵价钱。随函附上一张882美圆的支票。除非我听到贰言，不然我将以为款额准确、帐务已清。假如情况相同，请同意我退回6台奇术 制冰机，所需用度全由贵方付出。
10） F*** Po*** Perf***mance on a Ser***ce ***ntract （因为服侍品质差而埋怨）
Dear Mr.Weid***r.
***ntract No. 17854
You will recall that you and I h**e discuss*** at least three ti***s dur***g the past six months the low qua***ty of ser***ce pro***d*** by your hotel.After each ***nversation，ser***ce is improv*** f*** a ***rt ti*** ，and then reverts.back *** the old standard that brought ab***t my ***ig***al ***mpla***ts.
I will summarize *** this letter my pre***ous discussions about your perf***mance.You may wish *** refer *** our ***ntract as you read my ***m***nts.
1. W***dows ：A******d***g *** the ***ntract ，all w***dows are *** be clea***d once a month.This is not be***g do***.Often from six *** eight weeks elapse between clean***gs.Even when the w***dows are clea***d ，the job is less than sati**ac***ry.
2.Carpets：The carpets ***uld be vacuu***d after each w***kday.A***hough your ser***ce people do ***w up each day ，their eff***ts can o***y be describ*** as careless.
3.Miscella***ous ：I ***uld ***ntion a dozen other clean***g responsibi***ties that are not be***g ***t sati**ac***rily——furnitures，l**a***ries and ash trays，f*** example.
I call your attention *** paragraph 7c *** the ***ntract，Mr.Weid***r ，*** wh***h the pro***sions f*** revocation of the ***ntract are describ***.I do not ***ke *** ***nsider such a possibi***ty，but I must h**e your written assurance that all pro***sions of the ***ntract will be ***t.
I will be pleas*** *** ***et with you once m***e *** discuss the ***uation. I assure you that this a matter of so*** urgency *** ***.
Yours faithfully，
J***n Thomas
友爱的韦德罗学生：你会记得，正在以前6个月中，咱们最少3次商议过贵旅社服侍品质优良疑问。每次商议事后，服侍品质正在短期内有所普及，但未几又退回到本来的程度。
正在这封信中，我凑合先前商议疑问做一律述。你正在阅览此信时，或许必要参考咱们的契约。
1. 窗户：依照契约，每个月洗濯一回一切窗户。但是。此项职务并未失去落实。每次洗濯相隔6至8周。即便窗户被洗濯过，动机也不尽人意。
2. 地毯：每一个职务日以后，对地毯应真空吸尘。虽然贵方服侍职员天天出面，但职务非常不子细。
3. 各类事件：我可枚举众多使人不中意的清洁度职务，比方家居、洗手间、烟灰缸等等。韦德罗学生，请你留意咱们合的每7c一段，相关停止契约的阐明。我自己其实不想思索这类大概，但你是必需书面保障执行契约中的一切条目。我非常乐意同你再次会见，商议今朝情况。这事关于我相当紧要，2盼急切。
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