外贸外语辅导：接到英语电话时
应急用语<说明> 不善于说英语的人接到英语德律风时，万万不要伯仲无措，可用下述几种方法从容应对。
(1) 请稍待半晌。
Just a mo***nt, please.
(2) 请别挂断。我找一名会说英语的人来。
Hold the ******, please. I’’ll get an Eng***sh speaker.
(3) 请等一瞬。我找团体来听。
Hold on, please. I’’ll get so***o*** *** the pho***.
(4) 非常歉疚，我英语说得欠好。我找位会讲英语的人稍后回德律风给你。讨教你的台甫及德律风编号？
I’’m s***ry, I don’’t speak Eng***sh well. I’’ll h**e an Eng***sh speaker call you back later. May I h**e your na*** and telepho*** number?
接德律风的收场白<说明> 拾起发话器的时分，可先用"Hello." "Good m***n***g." "Good afternoon."等问候对方，并报上本人的企业名、部分名、姓名等，云云可予人立场亲近的感触。
(1) 晨安。此地是正泰商贸企业。我能效力吗？
Good m***n***g. This is Chengtai Trad***g ***mpany. May I help you?
(2) 午安。此地是大安商贸金融机构。我能为你效力吗？
Good afternoon. This is Dan An ***m***rcial Bank. What can I do f*** you?
(3) 前锋电子。我是吴玛莉。
Pio***er Electron***s. This is Mary Wu speak***g.
(4) 喂。国外业务部。我是王大明。
Hello. Overseas Sales Depart***nt. Tam***g Wang speak***g.
(5) 喂。此地是王第宅。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Tam***g Wang speak***g.
(7) 我是杨文凯，请讲。
Wenkai Yang. Speak***g.
问对方要找谁<说明> 一般对方城市积极说出要找谁，但万一对方说不清晰，或是你没听懂，想再确认的时分，能够用上面的话问清晰。
(1) 叨教找哪位？
Who do you want *** talk [speak] ***?
(2) 你找哪位？
Who would you ***ke *** speak with?
(3) 叨教受话人的贵姓台甫？
The na*** of the person you are cal***ng, please?
(4) 你要打给哪位？
Who are you cal***ng?
讨教对方的台甫<说明> 接获老外打来的德律风，应问清晰对方的因素，以便传递相联确当事人或做进一步的处置。
(1) 叨教是哪位？
Who’’s cal***ng, please?
(2) 叨教你哪位？
Who’’s speak***g, please?
(3) 讨教台甫可以吗？
May I h**e your na***, please?
(4) 叨教台甫可以吗？
May I ask your na***?
(5) 讨教你的台甫。
Your na***, please.
(6) 叨教你是哪位？
May I ask who’’s cal***ng, please?
(7) 叨教你是谁？
Who is this, please?
(8) 叨教是谁？
Who is that cal***ng?
(9) 请告知我你是哪位？
Who ***uld I say is cal***ng?
(10) 你是哪一名？
Who(m) am I speak***g ***?
(11) 要我传递你是哪位吗？
***uld I tell him who’’s cal***ng?
(12) 叨教你是何人？
Who’’s that speak***g, please?
(13) 叨教是哪位打来的？
Who’’s this cal***ng, please?
问对方要找谁<说明> 一般对方城市积极说出要找谁，但万一对方说不清晰，或是你没听懂，想再确认的时分，能够用上面的话问清晰。
(1) 叨教找哪位？
Who do you want *** talk [speak] ***?
(2) 你找哪位？
Who would you ***ke *** speak with?
(3) 叨教受话人的贵姓台甫？
The na*** of the person you are cal***ng, please?
(4) 你要打给哪位？
Who are you cal***ng?
(1) 请稍待半晌。
Just a mo***nt, please.
(2) 请别挂断。我找一名会说英语的人来。
Hold the ******, please. I’’ll get an Eng***sh speaker.
(3) 请等一瞬。我找团体来听。
Hold on, please. I’’ll get so***o*** *** the pho***.
(4) 非常歉疚，我英语说得欠好。我找位会讲英语的人稍后回德律风给你。讨教你的台甫及德律风编号？
I’’m s***ry, I don’’t speak Eng***sh well. I’’ll h**e an Eng***sh speaker call you back later. May I h**e your na*** and telepho*** number?
接德律风的收场白<说明> 拾起发话器的时分，可先用"Hello." "Good m***n***g." "Good afternoon."等问候对方，并报上本人的企业名、部分名、姓名等，云云可予人立场亲近的感触。
(1) 晨安。此地是正泰商贸企业。我能效力吗？
Good m***n***g. This is Chengtai Trad***g ***mpany. May I help you?
(2) 午安。此地是大安商贸金融机构。我能为你效力吗？
Good afternoon. This is Dan An ***m***rcial Bank. What can I do f*** you?
(3) 前锋电子。我是吴玛莉。
Pio***er Electron***s. This is Mary Wu speak***g.
(4) 喂。国外业务部。我是王大明。
Hello. Overseas Sales Depart***nt. Tam***g Wang speak***g.
(5) 喂。此地是王第宅。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Tam***g Wang speak***g.
(7) 我是杨文凯，请讲。
Wenkai Yang. Speak***g.
问对方要找谁<说明> 一般对方城市积极说出要找谁，但万一对方说不清晰，或是你没听懂，想再确认的时分，能够用上面的话问清晰。
(1) 叨教找哪位？
Who do you want *** talk [speak] ***?
(2) 你找哪位？
Who would you ***ke *** speak with?
(3) 叨教受话人的贵姓台甫？
The na*** of the person you are cal***ng, please?
(4) 你要打给哪位？
Who are you cal***ng?
讨教对方的台甫<说明> 接获老外打来的德律风，应问清晰对方的因素，以便传递相联确当事人或做进一步的处置。
(1) 叨教是哪位？
Who’’s cal***ng, please?
(2) 叨教你哪位？
Who’’s speak***g, please?
(3) 讨教台甫可以吗？
May I h**e your na***, please?
(4) 叨教台甫可以吗？
May I ask your na***?
(5) 讨教你的台甫。
Your na***, please.
(6) 叨教你是哪位？
May I ask who’’s cal***ng, please?
(7) 叨教你是谁？
Who is this, please?
(8) 叨教是谁？
Who is that cal***ng?
(9) 请告知我你是哪位？
Who ***uld I say is cal***ng?
(10) 你是哪一名？
Who(m) am I speak***g ***?
(11) 要我传递你是哪位吗？
***uld I tell him who’’s cal***ng?
(12) 叨教你是何人？
Who’’s that speak***g, please?
(13) 叨教是哪位打来的？
Who’’s this cal***ng, please?
问对方要找谁<说明> 一般对方城市积极说出要找谁，但万一对方说不清晰，或是你没听懂，想再确认的时分，能够用上面的话问清晰。
(1) 叨教找哪位？
Who do you want *** talk [speak] ***?
(2) 你找哪位？
Who would you ***ke *** speak with?
(3) 叨教受话人的贵姓台甫？
The na*** of the person you are cal***ng, please?
(4) 你要打给哪位？
Who are you cal***ng?
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